Zip/ Postcode Lookup

What is Zip/ Postcode Lookup?

This question type acts as a way to add an address form to your project. This option also includes a quick address lookup feature, which can be disabled and enabled through the settings menu.

Why use an Zip/ Postcode Lookup?

If you’re a business, then geographic information can be used to tailor products or services based on location. Alternatively, you could use this information to construct customer profile templates to further understand your target audience.

How to create an Zip/ Postcode Lookup?

  1. Go to the Builder
  2. Open the Form tab
  3. Click 'New question'
  4. Select Zip/ Postcode lookup
  5. Title your field

Default Settings

The default heading for this form will be ‘Address’, which you can edit by clicking the question box. Six text fields will be inserted along with this question type, by default. These include:

  • Address
  • Address 2
  • City/ Town
  • State/ Province
  • Zip/ Postal Code
  • Country

You’re free to change the heading in any text field or remove a field altogether. All the above fields will automatically be required to be filled out by participants. This is changeable through the individual settings menus of each text field.

Question Quick Menu

Inside the Question Settings Bar for the Zip/ Postal Code form, you have several options:

  • Numbered: This button toggles the numbering for the concerned question.
  • Zip/ Postcode lookup: This option allows respondents to search for their address using a Zip Code/ Postal Code. This feature is only available in the UK and US.
  • Hidden Fields: When sections of the form have been deleted, use this option to quickly restore them.
  • Personal info: When enabled, the data from any question marked as PII in the ‘question settings’ will be stored as a separate response. Allowing you to identify who has completed your survey, and at what time, without viewing the other answers they’ve given.
  • Link to contact field: Choose a custom field to link all responses for this question to.
    Recommended: Email custom field

How respondents interact with Zip Code/ Postal Code forms

Participants will be able to fill out each text field in the form as if they were Textbox (Single) question types. They will be required to fill each individual field unless you deactivate ‘Required’ in the settings for that text field.

If you've activated the Address Lookup feature, you may find that some sections of your Contact Form disappear.

These sections will reappear once the respondent has entered their zip code/ postcode and searched for their address. Once the code is entered, a drop-down menu with a list of relevant addresses will appear, from which participants can select the appropriate option.

This selection will auto-fill all the corresponding sections. Even if you've activated the 'Address Lookup' feature, respondents will be able to click the 'Manual Entry' button to disable the Lookup in their own survey.

How to Analyze the Quick Report

All results gathered from Zip/ Postal Code Forms (Address forms) will be comprised of a list of ‘text responses’ in your Quick Report.