Displaying Custom Score Messages

It is possible to display customized messages to respondents once they reach your exit page. You have the option of showing messages based on their total quiz score or to also include custom messages for individual page scores.

For example, you may want to display different text for someone who scored 50% to those who score 70%.

Custom Score Message

Displaying Custom Messages

Add Custom Score Messages

  1. Open your Quiz
  2. Go to the Exit/ Thank You Page
  3. Select ‘Show Scores’ from the Exit Page Type dropdown
  4. Click 'Configure Feedback Text'

You have the choice to display these messages according to their or their progression in the entire quiz or to also include messages for each individual page:

Show Custom Page Score Messages

You will then need to type each of your messages next to the corresponding milestone. The default milestones for a quiz are:

  • 25%
  • 50%
  • 75%
  • 100%

These can be changed by clicking inside the number field and typing in a new percentage.

You can choose to include numeric totals with these messages or just the messages themselves.

To do this:

  1. Go to your Exit Page
  2. Open the Score display dropdown in the bottom bar
  3. Uncheck the boxes for 'page totals' and 'individual question scores'

Display Custom Score Messages Only

Message Text Formatting

You are able to format the text inside the Custom Score Messages by highlighting a section of text. You will then have access to the following options: 

  • Bold
  • Italics
  • Link (requires paid subscription)
  • Align text
  • Add images
  • Pipe text from a question answer, API data fields, or email tracking fields

Removing a Custom Score Message

To delete a custom score message, you just need to delete the text from the box. But you can also select the trash can icon to stop a message from appearing at that milestone.

Remove Custom Score Messages

If you wish to re-insert a Custom Score Message milestone, then click ‘Add Another Message’.

Add Another Custom Score Message