What is Question Logic?
This type of Logic allows you to direct respondents to separate sets of questions according to their answer selections.
Question Logic is not achieved through showing/hiding sets of questions. Instead you will be required to organize sets of related questions onto their own pages, and direct respondents top these pages through answer choices they select.
Why would I want respondents to skip a question?: Not every question or page will be applicable to all respondents of your survey, so it stands to reason that you’d allow them to skip those that aren’t. E.g. if you included a question along the lines of ‘Have you ever contacted our support department?’, you may want to send those that select ‘Yes’ to a page with the question ‘How did our support staff handle your query?’, whilst sending those who selected ‘No’ to the next set of questions.
All your Logic branches for respondents will be stored in the Page Logic menu in the left sidebar.
Page Logic Menu
You'll see a setup similar to this when you click 'Page Logic' in the sidebar menu. In that menu will be a list of your pages, questions, answers and any applied question logic.
- Pages: Capitalized and underlined by a yellow bar.
- Questions: Preceded by a 'Q'.
- Answers: White text beneath your questions.
- Question Logic: Yellow text beneath your answers, indicating which page the question logic will send respondents to. Only answers with logic applied to them will appear in the list below your question.
- Default Logic: Indicated in yellow text beneath 'Default logic for page'
This article only concerns Question Logic, so if you you can learn about Default Logic here.
How to apply Question Logic
- Click 'Page Logic' in the left sidebar
There you will see a list of your current pages in order. If you've not applied any logic yet, it will say 'No Logic on this page, manage logic' beneath the page title.
- Click 'Manage Logic' for the first page you want to set logic from
A secondary menu will appear, with a list of your questions and their answer options on that page:
- Choose from the dropdown menu, which page you'd like to send respondents to
Our example survey would need respondents to be sent to a separate page for each answer.
- After applying page logic to all the questions you'd like, close the 'Edit Logic' menu
Your logic will automatically save, so don't worry about losing it. If you go back to the 'Page Logic' menu, you'll see your newly applied logic.
Apply Logic to other questions
You may want to apply logic to multiple answer choices across multiple pages, just make sure they're all directing respondents to page chronologically after the on they're already on.
Suggested uses for Question Logic
Question Logic is essential for those who require maximum control over the data being collected. This is to say that, you can use this type of Logic to set ‘Qualification Questions’, which are designed to filter out respondents who would provide data/ results which are of no use to you.
There are a few other features that can be used in tandem with Logic to further improve your project. You can employ Question Logic to create a Consent Form/ Page, by which respondents are allowed access to the rest of the survey if they give consent, or are taken to a ‘Thank You’ page if they refuse. Equally, you could use Question Logic to create Information Request Forms, where you ask respondents for more information regarding an answer selection.
Tips for Using Question Logic
- To ensure clarity when using the Question/ Page Logic interfaces, we’d recommend you give each page a unique title. This is because you’ll be asked to select a page to direct respondents to, and headings will allow you to identify the correct page more easily.
- Plan out Question Logic on paper before creating an online survey, this way the separate paths and pages will be much clearer and easier to create.
- Exit/ Thank You pages will not be listed with Question Pages in the 'Page Logic' menu. If you need to visit and edit these, use the 'Manage Pages' menu.