Survey and Form Settings
We provide a number of settings to improve not only your survey building experience but also participants’ completion process.
Open a project and select Settings in the tabs above the builder panel. Settings are grouped into five collapsible sections — click a section heading to expand it:
Appearance
Section titled “Appearance”Remove branding: By default, all projects contain our branding. Enabling this (also called White label) will remove this branding from surveys, quizzes and emails.
Show progress bar: Show or hide the progress indicator. Most themes also let you choose a Compact, Top or Bottom position. Accessible and public-sector themes instead show a text caption near the form heading, such as Question 3 of 9 in One mode or Page 2 of 5 in Many mode. Toggled on by default.
Highlight next question (auto-scroll): In Many questions per page mode, automatically scrolls to and highlights the next question to be answered. Toggled on by default.
Automatic Numbering: Gives questions numbers automatically. Toggled on by default. You can also toggle numbering for individual questions — for more on this see our guide to the Question Settings.
Page titles: In One question at a time mode, choose whether a page title appears above every question, only the first question on that page, or is hidden. In Many mode, the page title always appears as the page heading.
Read questions aloud: Adds a control that lets respondents hear the current question. This is turned on by default when you choose an accessible or public-sector theme.
Privacy & Security
Section titled “Privacy & Security”Password Protection: Require participants to enter a password before they can complete your project. Enter your chosen password directly into the Password field in this section — leave it blank if you don’t want a password.
- How to Set a Password for your project
Prevent Duplicate Responses: Use a browser cookie to reduce repeat responses to the same form. This does not guarantee one response per person or computer. See Prevent Duplicate Responses for setup and limitations.
Language
Section titled “Language”Built-in form messages automatically display in the respondent’s browser language, with 55 languages supported. No custom project-language configuration is needed. See Automatic Form Language.
Completion & Notifications
Section titled “Completion & Notifications”Edit After Completed: When using the Tracking feature, you can use this setting to allow respondents to edit their responses once they have submitted their completed response.
If a participant feels they have made a mistake, provided incorrect information, or have simply changed their opinion concerning a subject, this option is a useful way to sanction some flexibility in changing their answer choices.
Email Notifications: Receive an instant email notification when a new response is submitted to your form.
Create Inbox Conversation: Automatically creates a conversation in your Inbox when a response is submitted. Requires a Contact email address question in the form. Toggled on by default.
Contact Saving
Section titled “Contact Saving”Contacts collected from this form can be saved to your contact list automatically — pick one or more Groups to add respondents to. Once in a group, you can email them, pre-fill or update their details, record GDPR consents, and collect e-signatures. To keep a form for responses-only, leave all groups unselected.