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Survey and Form Settings

We provide a number of settings to improve not only your survey building experience but also participants’ completion process.

Open a project and select Settings in the tabs above the builder panel. Settings are grouped into five collapsible sections — click a section heading to expand it:

Remove branding: By default, all projects contain our branding. Enabling this (also called White label) will remove this branding from surveys, quizzes and emails.

Show progress bar: Show or hide the progress bar at the top of your form, and choose its position style (e.g. Compact). Toggled on by default.

Highlight next question (auto-scroll): Automatically scrolls to and highlights the next question to be answered. Toggled on by default.

Automatic Numbering: Gives questions numbers automatically. Toggled on by default. You can also toggle numbering for individual questions — for more on this see our guide to the Question Settings.

Password Protection: Require participants to enter a password before they can complete your project. Enter your chosen password directly into the Password field in this section — leave it blank if you don’t want a password.

Prevent Duplicate Responses: Use a browser cookie to reduce repeat responses to the same form. This does not guarantee one response per person or computer. See Prevent Duplicate Responses for setup and limitations.

Built-in form messages automatically display in the respondent’s browser language, with 55 languages supported. No custom project-language configuration is needed. See Automatic Form Language.

Edit After Completed: When using the Tracking feature, you can use this setting to allow respondents to edit their responses once they have submitted their completed response.

If a participant feels they have made a mistake, provided incorrect information, or have simply changed their opinion concerning a subject, this option is a useful way to sanction some flexibility in changing their answer choices.

Email Notifications: Receive an instant email notification when a new response is submitted to your form.

Create Inbox Conversation: Automatically creates a conversation in your Inbox when a response is submitted. Requires a Contact email address question in the form. Toggled on by default.

Contacts collected from this form can be saved to your contact list automatically — pick one or more Groups to add respondents to. Once in a group, you can email them, pre-fill or update their details, record GDPR consents, and collect e-signatures. To keep a form for responses-only, leave all groups unselected.