Plans and Pricing
Shout offers three plans, each available with monthly or annual billing. Annual billing works out cheaper than paying month to month.
For current prices, see the pricing page. If you already have a Shout account, open the Upgrade page inside the app — click your profile icon at the bottom of the left-hand sidebar and choose Upgrade — to see prices and options for your account.
For a full feature-by-feature breakdown of every plan, see the plan comparison.
Essentials
Section titled “Essentials”The entry-level plan, designed for a single user.
- 1 user
- Up to 10,000 contacts
- Up to 3,000 email invitation messages per month
- Unlimited responses
- Full form, survey and quiz builder with 20+ question types
- Cross-tabulation, quiz scoring, and Excel/PDF export
- Shout branding remains on your projects
Our most popular plan, built for small teams that want more customisation and collaboration.
- 3 users
- Up to 25,000 contacts
- Up to 5,000 email invitation messages per month
- Everything in Essentials
- Removes Shout branding from your projects
- Collect payments with Stripe
- Collaborative editing
- Address autofill, A/B testing, text piping, and calculators
Business
Section titled “Business”The top-tier plan for larger teams.
- 5 users, with additional seats available
- Up to 50,000 contacts
- Up to 7,000 email invitation messages per month (12,000 on the 10-user plan)
- Everything in Pro
- Unlimited calculators
- Custom URL slug
- Priority support
- Pay by purchase order or wire transfer
Free trial
Section titled “Free trial”Every paid plan comes with a 14-day free trial with full feature access. No credit card is required to start a trial. During the trial you can send up to 250 email invitation messages; upgrading to a paid plan raises this immediately.
How many emails can I send, and does upgrading increase it?
Section titled “How many emails can I send, and does upgrading increase it?”Shout meters email invitation messages per month. Your current usage and remaining allowance for this month are shown on your dashboard. Your monthly allowance depends on your plan:
| Plan | Email invitations per month |
|---|---|
| Free trial | 250 |
| Monthly | 1,000 |
| Essentials | 3,000 |
| Pro | 5,000 |
| Business | 7,000 |
| Business (10 user) | 12,000 |
The allowance resets at the start of each calendar month. If you’re on the free trial, or reaching your limit on your current plan, upgrading takes effect immediately — click your profile icon at the bottom of the left-hand sidebar and choose Upgrade to compare plans and switch. If you need a higher limit than Business offers, contact us at help@shout.com.
Student and non-profit discounts
Section titled “Student and non-profit discounts”Reduced pricing is available for verified students (Essentials-level features) and registered schools, charities and non-profits (Pro-level features). See the pricing page for details and verification requirements.
Included in every plan
Section titled “Included in every plan”- Unlimited responses
- Built-in CRM with contact prefilling and list segmentation
- Email survey invitations
- Web embedding and QR code collection
- Your data remains accessible for 30 days if you cancel
If you’re not sure which plan fits, contact us at help@shout.com and we’ll help you choose.