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Star-Rating

Star Wars

Allow your respondents to give a rating using stars. This rating will be contrasted to the number of possible stars you assign to the question. You may be familiar with this question type, as movies and restaurants are rated in the same way.

Star ratings give your survey an element of style and interactivity that other question types may not incorporate. They may also provide a slight visual relief to participants if your project includes a large amount of reading and critical analysis.

  1. Open the Form tab
  2. Click ’+ Question’
  3. Under ‘Standard Questions’, select Star Rating
  4. Enter your question above the rating system
  5. (optional) Assign a name or text to the individual star rating scale

Default Settings

The default settings for Star Rating will insert the question type with a single set (row) of stars, with an “(optional)” placeholder label you can replace. Click ‘Add another star option’ beneath the row to add further rows to the same question, each with its own label.

The default number of stars in each row is set to 5, adjustable via the ‘Number of stars’ slider in the Question Settings Bar.

  • Although Star Ratings may break up the monotony of constant textual answers for respondents, using too many of this question type may compromise this. It would be more beneficial to include a few statements or questions to be rated in this way, and then move on to using a new question type.
  • You may want to provide a number of stars that most participants are used to rating out of, i.e. out of 5, or out of 10.

The Star Rating Question Settings Bar gives you access to the below options:

  • Required: By checking this box, respondents cannot finish the survey without completing the question.
  • Numbered: This button toggles the numbering for the concerned question.
  • Number of stars: This slider can be dragged to control the maximum number of stars available in the question.

How respondents interact with Star Rating questions?

Section titled “How respondents interact with Star Rating questions?”

Participants can click the star they wish to select to respond to your question or statement. If they change their mind, they can simply click another star and their selection will be adjusted.

The Data Table will list the possible star ratings that were available to participants from lowest (left) to highest (right). You will find the number of respondents who selected each star beneath these options, along with the percentage of the total number these portray. You will also be provided with the standard deviation, total number of responses, and the weighted average of your results.

Below the Data Table, you will find a graphic representation of your results in the form of an average star rating. Through the Question Quick Menu you will also be able to format your results into a Line Graph, Column Graph, or Radar Chart.

For more detailed instructions on analyzing your report, you can visit either of these articles: