Multichoice (Multi-Select)
What are Multiple-Choice (Multi-Select) questions?
Section titled “What are Multiple-Choice (Multi-Select) questions?”
This question type is formatted in the same way as the Multi-Choice (Single Select) with one major difference: respondents can select more than one answer. The amount of answers that can be chosen, and the amount that are correct (in quizzes), is completely customizable by you. In the question picker, it’s labelled “Multi-Choice (Multi Select)”.
You can add as many answer options as you want — type into the last (empty) answer box and press Tab/Enter to add another, or paste in a whole list of options at once:
You can also allow respondents to write a custom answer, with the “Other” text choice toggle:
Why use Multi-Choice (Multi-Select) questions?
Section titled “Why use Multi-Choice (Multi-Select) questions?”Like the Multi-Choice (Single Select), these are among the most used questions types in surveys and quizzes.
In Surveys: Multi-Choice (Multi-Select) questions provide a way for respondents to select from a list of answers.
In Quizzes: These question types allow participants to choose multiple answers to a question that may have more than one correct response.
You can also set polls to multi-select by ticking the ‘Allow multiple selections’ box in the Poll Builder. Below this, you will be able to customise how many can be selected by inputting a number of your choice into the ‘Maximum number of items that can be selected?’ box.
How do I create a Multi-Choice (Multi-Select) question?
Section titled “How do I create a Multi-Choice (Multi-Select) question?”
- Open the Build tab, and make sure you’re on the Form tab in the sidebar
- Click + Question
- Select Multi-Choice (Multi Select) from the Standard Questions category
- Enter your question text
- Enter your answers in the answer boxes
- Type into the last box and press Tab/Enter (or paste a list) to add more answer boxes
- Turn on “Other” text choice in the settings panel to add an “Other” answer option
Default Settings
Section titled “Default Settings”The default design of this question type places two answer boxes below the question field, in columns of three (adjustable via the # of columns setting).
The minimum and maximum number of answers a respondent can select is unset by default — respondents can select as many of the answers as they like.
- Although leaving the maximum unset is acceptable for surveys, it is not recommended for quizzes.
Question Settings
Section titled “Question Settings”Here are all the available settings for Multiple-Choice (Multi-Select) questions (click Show more settings under the question to see them all):
- Required: Enable this feature to require respondents to answer this question before they can move to the next page or submit their response.
- Numbered: This button toggles the numbering for this question.
- Option labels: Choose whether answers are labelled A, B, C… or with numbers.
- Link to Contact detail: Ties this question’s answer to a field on the respondent’s contact record (use Manage contact fields to set up which fields are available). This replaces the old “Personal info” toggle.
- “Other” text choice: Allow respondents to write a free form answer for your question.
- Randomize: Randomize the order of your answer options for this question.
- # of columns: Set the number of columns that answer choices should be displayed in.
- Minimum & Maximum: Choose the minimum and maximum number of answers respondents need to select.
Quizzes only: instead of a separate marking scheme, each answer option gets its own Points field — set points on whichever answer(s) are correct. You can also set optional Correct answer message / Incorrect answer message text under “Feedback Messages”, shown to the respondent after they answer.
Answer Settings
Section titled “Answer Settings”Type into an answer box to reveal a small row of icons beneath it: a branch icon for Question Logic, an icon to Insert Dynamic Text (pull in text from contact details, a previous answer, or external data), a camera icon to attach an image, and an X to delete the answer.
In quizzes, a Points field also appears next to each answer, letting you assign the score for that option directly — there’s no separate correct/incorrect switch, the points value is what determines scoring.
How respondents interact with Multi-Choice (Multi-Select) questions
Section titled “How respondents interact with Multi-Choice (Multi-Select) questions”Respondents can select the answer(s) they wish to choose by left-clicking them. This answer is highlighted to remind you which has been chosen.
To de-select an answer, simply left-click the option again.
If a participant attempts to select more answers than the permitted number of selections set by you, they will be informed by the Survey/Quiz before they can continue.
How to analyse the Quick Report?
Section titled “How to analyse the Quick Report?”Answer options will be displayed in their original order, from left to right, in the Data Table of your Quick Report. You will also be informed of the total number of responses to the question.
By default, your results will appear as a Column Graph, with each answer being assigned a colour within the chart. The other available options for this question type are Line Graph, Doughnut Chart, Radar Chart, Pie Chart.
Note: this reporting section was not re-verified in this pass.
‘Other’ Responses
Section titled “‘Other’ Responses”Any responses gathered through the ‘Other’ answer option will be recorded in the ‘Other’ section of the Data Table. If text was attached to any of those answers, each response will be recorded in the ‘Text Responses’ section under the graphs.
For more detailed instructions on analysing your report, you can visit either of these articles: