Response Tracking and Anonymous Invitations

Email invitations track responses by default: each contact receives a unique link, so their response is linked to their Contact record. Campaign tracking also records opens and clicks and supports reminders and thank-you emails.

Send invitations anonymously

1. Open your form’s Send section and choose Email invitations.
2. Open the invitation campaign and select Content.
3. Choose the form if it is not already selected.
4. Under the selected form, turn on Send anonymously to disable tracking.

With Send anonymously off, each contact receives their own link. Their response can be opened from the campaign’s Recipients report or Contact record, and an unfinished response can continue from the same link in a reminder.

With Send anonymously on, everyone receives the same public link. Responses are not linked to contacts, opens and clicks are not recorded, and reminders and thank-you emails are unavailable for the invitation. The Content section shows a warning before you continue.

A form with a document to sign requires individual links, so Send anonymously is unavailable for that form.

Choose the setting before sending. A sent anonymous campaign cannot later be turned into a tracked invitation or used to create tracked follow-ups.

Note

Disabling tracking does not remove names, email addresses or other identifying answers you ask respondents to provide. For anonymous collection, also avoid questions that identify people directly or indirectly. See collecting anonymous responses.

See Send Follow-up Reminders and Thank-yous for the workflows that require tracking.