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Projects
Overview
Basic Info
What are Build, Send and Results?
Glossary
What Type of Projects Can I Create?
Managing Your Projects
Copying a Project
Deleting a Project
Closing a Project
Labelling a Project (Tags)
Moving a Project to a Workspace
Re-activating a Project
Re-naming a Project
Restore a Deleted Project
How to Save a Survey
Navigation
Main Menu
Project Menu
The Dashboard
Contacts
Overview
Adding Contacts
Add a Single Contact
Collect Contacts with a Form
Import Contacts to the CRM
Migrate Contacts from Your Address Book
Managing Contacts
About Contact Profile Pages
Delete Contact Groups
Delete Contacts
How to Group Contacts
Manage Custom Fields
Searching for Contacts
Segmenting Contacts
Unsubscribed and Bounced Contacts
Build
Overview
Calculators
Age Question
How to Build a Formula
Calculator Question Types
Conditional Messages in Calculator Results
How to Copy a Formula
How to Create a Custom Calculator
Decimal Question
How to Delete a Formula
Embed Calculators On Your Website
Excel Table Formula Builder
Formula Operators in Calculators
Integer/ Whole Number Question
Money/ Currency Question
Numeric Slider
Results in Calculators
Using IF Statements in Calculators
Forms
How to Create a Consent Form
How to Create Qualification Questions
How to Use the Consent Question Type
Logic and Answer Piping
About Logic
Can You Set Logic on Quizzes?
Question Logic
Page Logic
Why is there no previous page button?
Text Piping
Pages
Exit and Thank You Pages
How to Add and Manage Pages & Sections
Page Titles and Descriptions
What are Pages?
Questions
Binary Yes/No Question
Comments/ Essay Boxes
List of Contact Details Elements
Contact Form Element
Date
Date Range
Drop Down List
Email Address Field
List of Question Types
Matrix (Common Scale)
Multi-Factor Scales
Multi-Factor Sliders
Multichoice (Multi-Select)
Multichoice (Single Select)
Opinion Scales
Order Rankings
Picture Choice (Multi-Select)
Picture Choice (Single-Select)
Picture Comments
Sliders
Star-Rating
Text Box (Multiple)
Text Box (Single)
Web Address Element
Zip/ Postcode Lookup
Quizzes
Can I Set a Timer for a Quiz
Displaying Custom Score Messages
How to Apply Points to Questions
How to Make a Quiz
How to Remove Question Numbering
Quiz Settings
Show or Hide Quiz Scores
Surveys
Auto-Scroll
Can I Set a Timer for a Survey
Custom Project Languages
How to Delete Questions
Can You Edit Live Projects?
Hidden Fields (API)
How to Add and Edit Questions
How to Add Pictures to Questions
How to Copy Questions
How to Create a Survey
How to Insert a Link
How to Make a Question Required
How To Make A Survey Anonymous
How to Move a Question
How to Preview and Test Projects
How to Randomize the Answer Order
Limit the Number of Answers a Respondent can Select
Move a Question to a different Page
Net Promoter Score Question Type
One Question at a Time Surveys
How to Add an Other Answer Option
Collect Personal Data in Anonymous Surveys (Pseudonymization)
Question Settings
A/B Testing (Split Testing) in Surveys
Survey and Form Settings
What are Sub-questions?
How to White Label a Project
Why is My Question Locked?
Will Deleting Questions Delete Results?
Team Collaboration
Inviting Collaborators to a Project
Text, Images and Video
About the Image Library
Add a Link to Your Logo
Adding and Editing Logos
Background Image File Size
How to Change Your Logo
Formatting Text
How to Insert a Video
How to Insert Images
How to Insert Text
List of Presentational Items
How to Remove a Logo
Welcome Message
Themes
Customizing Theme Designs
How to Reset Theme Customization
Send
Overview
Printing and Exporting
How to Print a Survey
Sending a Project
Using a custom domain in your survey link
Embedding a Project
JavaScript API
QR Code
Sending Surveys via Email Invitation
Sharing to Social Media (And Other Platforms)
Sharing Your Project
This Form Has Been Created Using Features Not Available In The Creators Plan
Use a custom survey link
Using Webhooks
Where to Find My Survey Link
Sharing Options and Settings
How to Collect Anonymous Responses
How to Enable Tracked Responses
How to Make Responses Anonymous
How to Set a Password for your Project
Prevent Multiple Responses from the Same Device
Receive Email Notifications for Responses
Slack Notifications
The Progress Bar
Webhooks
Email Builder
Overview
Design Blocks
Button Content Block
Columns Content Block
Divider Content Block
Heading Content Block
Image Content Block
Menu Content Block
Text Content Block
Email Delivery
Avoiding Spam Filters
Sender Email Validation
Suspending Mail Privileges
Test Email Sending Limits
Email Design
Add a Logo to Emails
How to Align Content in Emails
How to Change the Background Color in Emails
How to Change Fonts in Emails
How to Change Text Background Colors in Emails
How to Change the Width of Email Content
Collaborate on Email Campaigns
How to Delete Content Blocks in Emails
How to Duplicate Content Blocks in Emails
Add a Preheader to Emails
Find Your Sent Emails
Global Colors and Formatting for Emails
How to Move Blocks in Emails
How to Change the Color of the Physical Address Default Merge Tag
Preview and Test Your Campaign
Preview Emails on Desktop
Required Data in Email Invitations
How to Resize Images in Emails
Show or Hide Email Content Per Device
Survey Button
Merge Tags
All the Default Merge Tags
Using Merge Tags in Emails
Results
Overview
Analyzing Your Results
Analyzing Quiz Results
Analyzing Survey Results
How to View Individual and Tracked Responses
Remove Unanswered Questions from Individual Responses
Why Don't My Results Add Up to 100%?
Customizing and Sharing Reports
Adding Elements to Reports
Anonymizing Reports for Sharing
Applying Multiple Filters to Your Results
Changing Report Themes
Copying a Report
Creating a New Report
Declaring Filters and Comparisons In Use
Deleting an Individual's Responses
Deleting Results
Group or Hide Answer Results
How to Filter and Compare Results (Segmenting and Cross-Analysis)
Make a Report Private
Sharing a Report
Who Can View My Public Report?
Printing and Exporting
How to Export Your Results
How to Print Individual Responses
How to Print Your Results
Your Quick Report
About the Quick Report
Available Charts and Graphs
About the Data Tables
Account
Overview
Billing
Can You Update Billing Addresses On Invoices
Check Your Billing Information
How to Cancel Your Subscription
How Can I Renew My Subscription
How to Upgrade Your Plan
Plan Comparison: What's Included in Each Plan
Plans and Pricing
Organizations
Can Team Members See My Projects? (Organizations)
How to invite people to your Organization
How to Collaborate on Projects
Removing Users from an Organization
Team User Account Access for Admins (Organizations)
What is an Organization (Teams)?
Your Account
View and Edit Your Account Details
How to Change Your Account Email
Change Your Password
Create an Account
How to Sign In
Legal
Overview
GDPR
Does the chat widget need a cookie banner?
Data Ownership
Data Retention
How to Sign the Data Processing Agreement
Our Sub-Processors
What is GDPR
Contact
Contact Us
Developers
Overview & Quickstart
Connect an AI Agent
Agent Recipes
Authentication & Scopes
Pagination & Errors
Forms
Responses
Contacts
Inbox & Tickets
Webhooks
MCP Server
API Reference
Overview
Contacts
List contacts
GET
Create a contact
POST
Get a contact
GET
Update a contact
PUT
Delete a contact
DELETE
Unsubscribe a contact
POST
Re-subscribe a contact
POST
Forms
List forms
GET
Create a form
POST
Get a form
GET
Groups
List contact groups
GET
Inboxes
List inboxes
GET
Knowledge
List knowledge sources
GET
List articles in a source
GET
Create or replace an article
PUT
Delete an article
DELETE
Me
Inspect the current key
GET
Organisations
List organisations
GET
Get an organisation
GET
Responses
List responses to a form
GET
Get a response
GET
Tickets
List tickets
GET
Get a ticket
GET
Reply to a ticket
POST
Set ticket status
PUT
Webhooks
List webhooks
GET
Create a webhook
POST
Update a webhook
PUT
Delete a webhook
DELETE
Send a test event
POST
Workspaces
List workspaces
GET
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